Shipping policy

Last updated: 17/AUG/2026

Thank you for shopping with Vaultin. Please review our shipping policy below. By placing an order with us, you agree to the terms outlined here.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation. Orders are fulfilled through our international fulfillment partner, so processing times may occasionally vary during high-volume periods (sales, holidays, new product launches).

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

We ship worldwide. Shipping costs and delivery times are calculated at checkout based on your location and selected shipping method.

Free shipping is available on orders over $45. Orders under this threshold will be charged the applicable shipping rate shown at checkout.

Delivery times are estimates and begin from the date of shipping, not the date of order. Actual delivery times may vary depending on your location, customs processing, and local courier conditions, especially for international orders.

International Shipping & Customs

Because your order ships from our international fulfillment partner, packages may pass through customs in transit. Vaultin is not responsible for any customs fees, import duties, or taxes that may be charged by your country upon delivery — these are the responsibility of the customer. We recommend checking with your local customs office for more information before placing your order.

Customs delays can occasionally affect delivery timeframes and are outside of our control.

Order Tracking

Once your order ships, you'll receive a tracking number via email. Please allow 24–72 hours for tracking information to update after you receive your shipping confirmation, as international tracking can take longer to activate.

Lost, Delayed, or Missing Packages

If your order hasn't arrived within the estimated delivery window, please contact us at Tryvaultin@gmail.com with your order number so we can investigate with our fulfillment and shipping partners.

If a package is confirmed lost in transit, we will offer a replacement or refund at our discretion, in accordance with our [Refund Policy].

We are not responsible for packages that are marked as delivered by the carrier but not received — in this case, please check with neighbors, household members, or your local post office/courier before contacting us.

Incorrect Shipping Information

Please double-check your shipping address at checkout. Vaultin is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at Tryvaultin@gmail.com — we'll do our best to update it before the order ships, but cannot guarantee changes once an order has entered fulfillment.

Questions

If you have any questions about your order or this policy, reach out to us at Tryvaultin@gmail.com.